WP Tool
Coming soon · WooCommerce integration

WooCommerce order updates on WhatsApp

Order and shipping updates over WhatsApp, for WooCommerce stores.

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How it works

Set up WooCommerce in 3 steps

Here is how the integration is designed to work once it launches.

  1. Step 01

    Install the connector

    Install the connector on your WordPress/WooCommerce site.

  2. Step 02

    Pick your order events

    Choose which order events trigger a WhatsApp message.

  3. Step 03

    Messages send themselves

    We send the message automatically the moment the event fires.

Capabilities

What you can do with WooCommerce

The core jobs this integration takes off your plate.

Order confirmations

Confirm every order the moment it's placed, without a separate email step.

Shipping updates

Keep customers updated on shipping status automatically.

Example messages

Messages that send themselves

A few examples of what WooCommerce events could send to your customers on WhatsApp. Every message uses a template you write and Meta approves.

  • Order placed

    A confirmation with the order number and total, sent the moment WooCommerce records the order.

  • Order shipped

    A heads-up when the order leaves your warehouse, with a link to track it.

  • Order delivered

    A short follow-up once the order is marked complete, with a way to get help.

Benefits

Why connect WooCommerce

Less manual follow-up, faster answers and customers who always know what is happening.

Updates customers open

Order and shipping news arrives on WhatsApp, where customers are far more likely to see it than in email.

No separate email step

Confirmations go out straight from your store events, without extra email plugins or manual sends.

Fewer order enquiries

Customers who get timely updates rarely need to ask where their order is.

Conversations in one place

Replies to order updates arrive in your shared team inbox, so anyone on the team can help.

Frequently asked questions

Everything you need to know before you get started

Clear answers to the most common questions about WP Tool, the WhatsApp Business API, billing and support.

Is the WooCommerce integration available today?
Not yet. It is on our roadmap and marked as coming soon. Leave your details to get notified at launch.
How will I install it?
The integration is planned as a connector you install on your WordPress/WooCommerce site, then link to your WP Tool account.
Which order events can send a message?
You will choose which WooCommerce order events trigger a WhatsApp message, such as a new order or a shipping update.
Do I need the WhatsApp Business API?
Yes. WP Tool runs on the official WhatsApp Business API, and we help you get onboarded and verified with Meta as part of setup.
Can customers reply to order messages?
Yes. Replies land in your WP Tool team inbox, so your team can answer questions about an order in the same chat.
How much does each message cost?
Meta charges per message based on its category and the customer's country. Order and shipping updates are usually utility messages. We show Meta's charges separately from our plan fee.
More integrations

Explore other integrations

Connect WhatsApp automation to the rest of the tools you already use.

Coming soon

Want early access to WooCommerce?

Tell us about your setup and we will let you know as soon as the WooCommerce integration is ready. In the meantime, you can start using WP Tool today.

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