1.Information We Collect
Account data: name, email, phone number, and billing details when you create an account.
Contact and message data: on behalf of our customers, we process the phone numbers, names, tags, and message content of the contacts they message through the platform. This data belongs to our customer, not to us.
Usage data: how you use the platform, for security, support, and product improvement purposes.
2.How We Use Information
To provide and operate the Service, process payments, respond to support requests, and comply with legal obligations, including those imposed by WhatsApp/Meta's platform policies.
3.Opt-In Consent
Our customers are responsible for obtaining valid consent from their own contacts before messaging them. Our platform logs the timestamp, method, and source of every opt-in and opt-out event as part of that compliance record.
4.Data Retention
We retain account and message data for as long as your account is active, plus [retention period, TBD] after closure, unless a longer period is required by law.
5.Your Rights
Subject to applicable law (including India's Digital Personal Data Protection Act), you have the right to access, correct, and request deletion of your personal data. Contact requests for deletion are honored through your account or by contacting us directly.
7.Data Security
We use industry-standard measures to protect data in transit and at rest. No system is perfectly secure, and we'll notify affected users as required by law in the event of a breach.
8.Children's Privacy
The Service is not directed at individuals under 18.
9.Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes before they take effect.
10.Grievance Officer / Contact
For privacy questions or to exercise your data rights, contact our Grievance Officer at [grievance officer contact, TBD], as required under applicable data protection law.
Questions about this policy?Contact us