WP Tool
Legal

Refund Policy

This policy explains when you're eligible for a refund on your [Company Name] subscription.

  • Effective date: [TBD]
  • 5 sections
  • 1 min read

Draft: not yet reviewed by a lawyer. This is placeholder content for planning purposes. Do not treat as final or publish live until it has been reviewed by legal counsel and all bracketed placeholders are filled in.

1.Subscription Fees

If you're not satisfied within [refund window, TBD, e.g. 7 days] of a new subscription or upgrade, contact us for a full refund of the platform fee for that period.

2.What's Not Refundable

WhatsApp's own per-conversation messaging cost is passed through to Meta at the time messages are sent and is not refundable once incurred, this is shown as its own line on every invoice, separate from the platform fee.

3.Cancellation vs. Refund

Canceling your subscription (self-serve, from your account settings) stops future billing immediately. It does not, by itself, refund the current billing period, see the refund window above for that.

4.How to Request a Refund

Contact us at [support email] with your account details and the reason for your request.

5.Processing Time

Approved refunds are processed within [processing time, TBD, e.g. 5-7 business days] back to your original payment method.

Questions about this policy?Contact us